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View usage details for an Unstructured account

To view usage details for an Unstructured Let’s Go or Pay-As-You-Go account, do the following:
  1. If you are not already signed in, sign in to your Unstructured account.
  2. On the sidebar, click your user icon, and then click Account Settings.
  3. In the top navigation bar, click the Usage History tab. Your account’s usage details are displayed.
To view usage details for an Unstructured Business account, do the following:
  1. If you are not already signed in, sign in to Unstructured.
  2. In the top navigation bar, in the list of available accounts, select the name of the organizational account that you want to view usage details for.
  3. In the top navigation bar, click the Usage History tab. The account’s usage details are displayed.

View usage details for a workspace within an organizational account

The following information applies only to Unstructured Business accounts.Unstructured Let’s Go and Pay-As-You-Go accounts do not support multiple workspaces. See the previous section to view all usage details for the single personal workspace within a Let’s Go or Pay-As-You-Go account.
To view usage details for a specific workspace within an organizational account, do the following:
  1. If you are not already signed in, sign in to your Unstructured account.
  2. In the top navigation bar, in the list of available accounts, select the name of the organizational account that contains the workspace you want to view usage details for.
  3. In the top navigation bar, in the list of available workspaces for the selected account, select the name of the workspace you want to view usage details for.
    If a list of available workspaces is not visible in the top navigation bar, click the gear (Settings) icon on the sidebar, click View All Workspaces, and then click the arrow next to the workspace you want to view usage details for.
  4. In the upper navigation bar, click the Usage tab.

How is usage calculated for billing purposes?

Unstructured calculates a page as follows:
  • For these file types, a page is a page, slide, or image: .pdf, .pptx, and .tiff.
  • For .docx files that have page metadata, Unstructured calculates the number of pages based on that metadata.
  • For all other file types, Unstructured calculates the number of pages as the file’s size divided by 100 KB.
  • For non-file data, Unstructured calculates a page as 100 KB of incoming data to be processed.
The Billing tab shows your account’s current billing rate per page. To complete billing-related tasks in your account, see Account billing.